Newly captured from 1 July 2026
Real estate professionals
Real estate agents, buyer's agents and property developers who broker, plan or execute the sale, purchase or transfer of real estate come into scope. A defining feature is the dual-customer rule: both buyer and seller are your customer, so CDD applies to both before the service is provided.
What brings you into scope
Common designated-service triggers
Selling agents
Listing and selling residential, commercial or rural property on behalf of a vendor.
Buyer's agents
Engaged to identify, negotiate and secure property on behalf of a purchaser.
Property developers
Selling new dwellings, off-the-plan apartments or land in new subdivisions directly to purchasers without an independent agent.
Dual-customer CDD
Because both buyer and seller are customers, due diligence is required on both parties — a high-volume obligation.
Your obligations
What you must put in place
These map directly to our service modules — we can build the program, run it for you, or evaluate one built elsewhere.
See our services- Enrol on the AUSTRAC Reporting Entity Roll
- Appoint an AML/CTF compliance officer
- Complete a business-wide ML/TF/PF risk assessment
- Maintain a written, approved AML/CTF program
- Perform dual-customer CDD before designated services
- Report suspicious matters and threshold transactions
- Keep records for seven years
Note. Property managers, valuers and mortgage brokers are not currently listed as providers of real estate designated services. Motor vehicle and other dealers may be captured indirectly (finance broking, company/trust services or cash handling) and should obtain a documented assessment.
Other segments: Accountants · Lawyers · Remitters
Not sure where you stand?
Talk to us directly — 1300 557 173, or hello@kestrelassurance.com.au.