AML/CTF Compliance Officer, Part 2: Customer and Transaction Oversight
Part 2 of the Compliance Officer program. Oversight of CDD, beneficial ownership, customer risk rating, PEPs, screening and ECDD, then transaction monitoring, reasonable grounds for suspicion, the SMR decision and approval pathway, and the governance around both.
3 modules · 19 lessons · 152 min
$299
12 months’ access from purchase · ex GST
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- Branded completion certificate
- Knowledge assessment
General information only, current as at 1 September 2026. Not legal, financial or regulatory advice. Laws and AUSTRAC guidance change. Use at your own discretion. See our content disclaimer.
About this course
Most AML/CTF control failures happen in two places: what you know about your customers, and what you do about their transactions. Part 2 is about overseeing both, and about the point where they meet, because in practice they are the same problem viewed from two directions. Two modules, treated in depth. The first works through the customer lifecycle: oversight of initial CDD, beneficial ownership and control, customer risk rating, politically exposed persons, screening and targeted financial sanctions, enhanced due diligence, what happens when ECDD cannot resolve the risk, ongoing due diligence and detecting change, backlogs and how to prioritise them, and why exit is a risk decision rather than a substitute for due diligence. The second covers transaction monitoring as a framework rather than a system, why an alert is not a suspicion, reasonable grounds for suspicion, the internal escalation pathway, information silos, investigation quality, the SMR decision and approval pathway, documentation, submission, tipping off and confidentiality, and why filing a report does not end the risk decision. Part 2 assumes the foundations covered in Part 1 and opens with a bridging lesson recapping them. It is the right course for Compliance Officers whose main exposure is customer and transaction operations, and for anyone overseeing a CDD, screening, monitoring or investigations function.
Curriculum
Bridge
- What Part 1 EstablishedPreview5 min
CDD, ECDD, Screening and Ongoing Monitoring
- The Customer Across the Whole Relationship6 min
- CDD Complete, or Technically Complete?6 min
- Who Actually Owns This, and What Is It Rated?8 min
- PEPs, Screening and the Data Behind Them10 min
- Enhanced Due Diligence Is Not More Documents10 min
- The Customer Has Changed, the File Has Not10 min
- Backlogs, Exit, and Seven Ways This Goes Wrong7 min
- The Customer Risk Challenge9 min
Transaction Monitoring, Suspicious Matters and SMR Governance
- From Unusual Activity to Suspicion8 min
- An Alert Is Not a Suspicion8 min
- Who Raises It, and What They Can See9 min
- Quality, the Decision, and the Record9 min
- The Reporting Clock10 min
- Writing It Down, and Not Saying It Out Loud7 min
- After the Report7 min
- The Approval Bottleneck9 min
- The Suspicious Matter Challenge7 min
- One Week, and What It Costs8 min